1. Loyalty points are available on qualifying food and beverage purchases. You must notify server/bartender at the time of purchase to receive your points. Loyalty points are not valid with any other offer. This means that if you have a coupon or other promotional offer, points will only be issued for the amount of money actually spent during the visit. Loyalty points are not issued, and rewards are not a valid form of payment, in any transaction involving a third party ordering or delivery service.

  2. No purchase is necessary to get a loyalty card number, however each individual may only have one active card number at a time and you must have a valid email address to join. To make earning and redeeming points as easy as possible, if you use a credit card for your purchase it will be linked to your account. Every time you use this card, you will earn points. When signing up during a visit a signup bonus of 25 points will automatically be added to your card.

  3. You will be awarded one base point for every $1 spent on food or beverage. Points will not be issued for tax or tip. You will receive a receipt after every purchase which will serve as a confirmation that your points were credited to your account.

  4. Points may be earned only by the cardholder who pays the check. Points will not be issued for the purchase of gift cards. However, if the recipient is a cardholder, points will be issued upon the gift card redemption.

  5. Your points are issued in real-time and can be viewed at the restaurant or online from your welcome email.

  6. Every time your account reaches 50 points, the points will automatically be converted to a $5 Reward. It’s that simple! Your Reward Dollars can be used for food and beverage purchases. You must have a valid email address and your Loyalty Card must be present to redeem your Rewards. Reward Dollars cannot be combined with any other coupon or discount.

  7. Cardholders will receive $5 off for their birthday. Online account must be complete in order for system to recognize cardholder's birthday.

  8. Coconut Falls Tiki Bar and Grill reserves the right, at their sole discretion, to terminate the Loyalty Card program, and to alter, limit, modify, or add to the Loyalty Card rules, regulations, terms and conditions. This includes, but is not limited to, imposing time limits and changes in point values, Rewards, and Reward levels, all without prior notice, at any time.

  9. Except where required by law or provided for in the program rules, Rewards points have no cash value. Points are surrendered for Reward redemption only. Points may not be redeemed for cash. Points may not be bartered, exchanged or transferred with the intent to receive monetary value from third parties.

  10. Coconut Falls Tiki Bar and Grill reserves the right to discontinue membership privileges and/or void all, or a portion of, a member’s points and/or Rewards balance if the points and/or Rewards have been issued, received, or redeemed through computer error, fraud, illegal means, in a manner not authorized in the Rules of the Game, in a manner which conflicts with the intent of the program of rewarding guests of Coconut Falls Tiki Bar and Grill or in any other legal or equitable remedy which may be available for the Loyalty Card program under applicable law.

  11. We occasionally send emails and/or texts to random Loyalty Card members with discount offers and information about our Loyalty Card Reward program; however, we will never share or sell our list of members.

  12. Loyalty cards that are unused for over 24 months are automatically cancelled. All points and Rewards balances will be forfeited.